It is normally a 1-800 series number (can be other numbers as well as 000800 starting) which can be dialed by anyone across the country without being charged. The business that owns the toll free number has to bear the charges of that no-call cost for the end-customer and has to pay an extra premium per call.

Advantages of Toll Free Number

Better brand identity

A toll-free phone number is easy to remember and customers associate this number with your brand.

Enhanced customer experience. With an 1800 number, customers can reach you easily at no cost to them. Making it easier for customers to reach you means they’re more likely to stay with you.

Measurable marketing

You can use an 1800 toll-free telephone number to track marketing ROI. When you use these numbers on print and online ads, you can zero in on the ads that have worked.

 

Better analysis

All your calls are tracked & recorded so you can analyse calling patterns and trends.

 

Toll Free Numbers comes in three variants

  • Domestic Toll Free Services

  • International Toll Free Services (Country Specific)

  • Universal International Freephone Number

 

Domestic Toll Free Numbers

Domestic toll free numbers are true “800 numbers.” These numbers can be called by anyone in the country where it is located. That means that a customer in Colombia can call a Colombia domestic toll free number free of charge in they are making the call in-country.

 

International Toll Free Numbers

international toll free numbers are country-specific. This means that a caller in Germany can dial a Germany toll free number free of charge if they are making the call in-country.

Calls made to an international toll free number can be forwarded to mobile devices, landlines, and even VoIP softphones. They are an incredibly powerful tool for businesses that want to provide the same level of service to their customers abroad as they do for their customers at home.

 

Universal International Freephone Number

Universal international freephone numbers, or UIFN numbers, are the closest thing to a “global” toll free number that you can buy. Like international toll free numbers, they are free for your customers to call. But, this number can apply to multiple countries.

 

UIFN numbers are currently available for 40 countries around the world. But, there are some things you should know before you buy one. UIFN numbers:

 

  • Must be registered in at least two countries

  • Typically require a significant, one-time setup fee

  • Incur costs for each country selected—the more countries accessing the number, the higher the cost

  • Have a different dialing format than toll free numbers, and may not be recognizable as free to call for all customers.